1. Purchase the desired product.

2. Check mobile voucher or email voucher.

3. Visit the place freely within 90 days of purchase.

4. Present the voucher at the ticket counter, leave your ID card and get a key.

5. Place your belongs in the lockers, and get changed into Hanbok.

 You can use Anguk Station exit 3 or exit 7 of Jongno 3-ga Station.

If you are using Anguk Station, walk past the Changdeokgung ticket office and continue for about 3 more minutes.

If you get off at Jongno 3-ga Station, simply walk straight from exit 7.

1. What if I can't visit on the reserved date?

- Please check the store's operating days, and feel free to visit on a different day if needed.

(However, for services like photoshoots or makeup, please ensure you stick to the reserved date and time.)

2. Can unused vouchers be refunded?

- Unused vouchers can be refunded through the purchasing website.

3. Are children's Hanbok available for rent?

- We have hanbok available from age 1 (for both boys and girls).

4. I have a photoshoot reservation, but rain is expected.

- Photoshoots can still take place in the rain. If the outdoor conditions are inconvenient, you can choose an indoor studio photoshoot for up to 30 minutes. If you'd like to change the date, please email us at hanboknams@naver.com at least 2 days in advance.

5. Are there various sizes available?

- We have sizes ranging from XS to plus sizes.

(Male: XXL (waist size 37 inches), Female XXL (bust circumference 130 cm)).

6. Can I change options after arriving at the store?

- Yes, it is possible. (However, please note that any price differences cannot be refunded.) Please ask the staff on-site for guidance.

7. I want to book a photoshoot, but the available slots are not enough.

- In such cases, please email hanboknams@naver.com, and we will assist you with the booking.