1. Ticket checking and boarding will take some time so please do not be late. Any passengers who are late to board, it will be considered as a cancellation on the day, therefore, cannot be refunded.

2. Please follow the safety instructions and avoid any behavior that might cause trouble for other passengers.

3. Depending on the weather conditions and wind strength, the boarding status may change for the safety of passengers.

4. Pregnant women, elderly and drunk passengers are not allowed to board.

5. Foods are allowed to be brought on board (No alcohols) however, food with a strong scent that may disturb other passengers may be asked not to take in. 

6. Public parking lot at Hangang Park is available however, on the weekends or public holidays the parking lot will be busy so please consider taking public transport. 

7. Simple drinks and snacks are sold in the customer waiting room. (Non-alcohol wine, non-alcohol beer, soft drink)

8. Any reservation not available due to the company's circumstance, you will receive an email from the CS Team.

9. Fireworks & Banpo Rainbow fountain show may not be operating due to weather circumstances and Seoul city schedule.

10. As of now, Fireworks & Banpo Rainbow fountain show has been temporarily closed due to COVID-19. 

11. Infants under 24 months are free to board, however, please note that infants must bring a document(e.g. Passport). 

* Banpo Bridge Moonlight Rainbow Fountain Show Viewing Times (as of July 7, 2026)

• Everyday : Available during the  7:00 PM / 8:00 PM / 9:00 PM sessions.