1. Ticket checking and boarding will take some time so please do not be late. Any passengers who are late to boarding will be considered as a cancellation on the day, therefore, cannot be refunded.

2. Please follow the safety instructions from the staff and avoid any behavior that might cause trouble for other passengers.

3. Depending on the weather conditions, the boarding status may change.

4. Pregnant women, elderly and drunk passengers are not allowed to board.

5. Foods are allowed to be brought on board (Not alcohol) however, food with a strong scent that may disturb other passengers may be asked not to take in. 

6. The public parking lot at Hangang Park is available, however, on the weekends or public holidays the parking lot will be busy so please consider taking public transport. 

7. Simple drinks and snacks are sold in the customer waiting room. (Non-alcohol wine, non-alcohol beer, soft drink)

8. Any reservation that is unavailable due to the company's circumstance, you will receive an email from the CS Team.

9. Infants under 24 months are free to board, however, please note that infants must bring a document(e.g. Passport). 

10. The basic course may be changed if the Rainbow fountain show will proceed instead of the rainbow bridge / Limousine option.  

* Banpo Bridge Moonlight Rainbow Fountain Show Viewing Times (as of July 7, 2026)

• Everyday : Available during the  7:00 PM / 8:00 PM / 9:00 PM sessions.